Your way to us

Contact us - visit us

Do you have any questions or would you like to receive more information about us and our products or services? Please  contact m-privacy using one of the listed contact options and we will deal with your request immediately.

In the event of a malfunction in professionally used IT systems, fast and competent help is indispensable.

Mail to our customer service
… very uncomplicated! Simply send a message by e-mail.

E-mail: support@m-privacy.de

Contacting us by telephone
Minor problems can often be solved over the phone, but particularly urgent cases should always be reported by phone. You can reach us from Monday to Friday between 9 am and 5 pm.

Telephone: +49 30 24342334
Support hotline: +49 30 24632204

Please help us to keep your communication with us confidential. Therefore, please use PGP or GnuPG to encrypt your e-mail.

You can retrieve our GnuPG/Open-PGP key for the address info@m-privacy.de here: mprivacy.asc [2 KB] or directly via Web Key Directory [WKD].
For a quick check of the integrity of our key use the
PGP fingerprint: FCBA 08F2 D39E B9D7 A7AD B3C5 49E3 C159 3AE8 3223
Created on: 2010-08-05
Expiry date: 2027-05-06
Key ID: 49E3C1593AE83223

You can retrieve our GnuPG/Open-PGP key for support requests to the address support@m-privacy.de here: CA191389.asc [2 KB] or directly via Web Key Directory [WKD].
For a quick check of the integrity of our key use the
PGP fingerprint: 6F49 E3A2 C203 CD85 81E2 1A91 2E4F 0F29 CA19 1389
Created on: 2013-09-11
Expiry date: Never
Key ID: 2E4F0F29CA191389

Site plan and directions

You will find us directly at the Südkreuz S-Bahn station, which is on the Berlin S-Bahn ring. We therefore strongly recommend travelling by S-Bahn – it could hardly be quicker or easier. In this case, leave the S-Bahn station through the Osthalle (dm drugstore and McDonald’s restaurant) in the direction of Werner-Voß-Damm. Climb the wide steps and cross the street straight ahead into Werner-Voß-Damm. Our building is only 100 metres further on the left-hand side.

Standort m-privacy GmbH
Bildmaterial von OpenStreetMap
Berlin Office

Werner-Voß-Damm 62
12101 Berlin
Germany
E-mail: info@m-privacy.de
Phone: +49 30 24342334

Troubleshooting / Support

Werner-Voß-Damm 62
12101 Berlin
Germany
E-mail: support@m-privacy.de
Phone: +49 30 24632204